Bilingual Receptionist English Spanish Full Time

Posted 8 days ago

furniture mattress discountersGlendale (AZ)

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About the role

Job Description: Furniture & Mattress Discounters is a growing, family-oriented furniture retailer dedicated to providing outstanding customer service and an exceptional shopping experience. We are looking for a professional, dependable, and customer-focused Bilingual Receptionist to become the first point of contact for our customers. If you enjoy working with people, have excellent communication skills, and thrive in a fast-paced environment, we'd love to hear from you.
Position Summary: As our Receptionist, you will play a key role in creating a positive first impression for every customer who contacts or visits our showroom. This position requires excellent phone etiquette, strong organizational skills, and the ability to multitask while maintaining a professional and friendly demeanor.
Responsibilities:
  • Answer and direct incoming phone calls professionally and courteously
  • Welcome and assist customers as they enter the showroom
  • Provide general information regarding products, financing, deliveries, and store services
  • Support the sales team with administrative and customer service tasks
  • Perform data entry and other computer-based administrative duties
  • Schedule appointments and assist with customer follow-up as needed
  • Maintain a clean, organized, and professional front desk area
  • Handle multiple priorities while delivering exceptional customer service
Qualifications:
  • Fluent in both English and Spanish (required)
  • Previous receptionist, administrative, customer service, or retail experience preferred
  • Strong verbal and written communication skills
  • Professional telephone etiquette
  • Proficient with computers and able to learn new software quickly
  • Excellent organizational and multitasking abilities
  • Dependable, punctual, and detail-oriented
  • Positive attitude and strong work ethic
Compensation & Benefits:
  • Full-time position
  • Competitive hourly pay
  • Commission opportunities
  • Friendly, supportive team environment
  • Stable, long-term employment with opportunities for growth
If you are passionate about providing excellent customer service and want to be part of a company that values professionalism, teamwork, and customer satisfaction, we encourage you to apply. Furniture & Mattress Discounters7340 W Bell RdGlendale, AZ 85308

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