Veterinary Clinic Assistant-VIP Petcare
Veterinary Clinic Assistant-VIP Petcare
Posted today
SENIORITY
Mid
About the role
- Collect payment, dispense and label medication, and review discharge paperwork with pet parents
- Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
- Collect and prepare blood and fecal samples for laboratory testing
- Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
- Make recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseases
- Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
- Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
- Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
- Provide customer service to pet parents by answering questions and assisting them through the clinic process
- Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
- Scan pets for microchips
- Prepare canine and feline vaccines
- Establish and maintain effective relationships with pet parents and partners
- Other duties as assigned Required Qualifications Experience: Must be 18 years of age or older with a valid driver's license and VIP Petcare Pass MVR Check with reliable transportation to and from work. Previous customer service sales experience.
- Present professional appearance and positive conduct
- Punctuality and dependability highly valued
- Navigate computer software (iPad, Bluetooth devices and more)
- Strong organizational, problem-solving, and analytical skills
- Ability to work within a team to meet team goals and objectives
- Comfort level in approaching host location's customers to educate about our clinics
- Ability to adapt to changing priorities Working Conditions Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (Mobile Vet Service - Community Clinics)
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
