Veterinary Client Experience Specialist
star valley veterinary clinicPortland (ME)
Veterinary Client Experience Specialist
Posted today
star valley veterinary clinicPortland (ME)
SENIORITY
Mid
About the role
The Back Cove Animal Hospital is looking for an experienced veterinary client care specialist to join our 5-doctor veterinary hospital in Portland. Come join a compassionate and progressive group of exceptional veterinary professionals, in our beautiful and modern facility just steps from the Back Cove Trail. Our hospital has been thoughtfully designed to match our practice philosophy of maximizing employee, client and patient well-being and comfort. We are a paper-less practice equipped with digital radiology (including a designated dental suite), ultrasound and full in-house laboratory. If you are a friendly, hardworking and energetic team player dedicated to the highest levels of patient care and customer service, we'd be excited to have you help define the Back Cove Animal Hospital experience! Our veterinary client care specialist responsibilities include: Providing an exceptional client experience Greeting clients and pets Managing multiple phone lines Managing client communications through email Scheduling appointments Processing payments Making sure reception is clean and presentable Applicants must have a positive attitude, excellent communication and multi-tasking skills and computer proficiency. The ideal candidate has at least 2-years of experience working in a veterinary hospital. Applicants should expect a flexible schedule and be available to work 1-2 Saturdays per month.
Benefits include:
quarterly bonuses, health insurance, dental insurance, vision insurance, disability insurance, retirement plan with matching, paid time off, continuing education opportunities and training, uniform allowance, career growth potential, access to a large dedicated employee break room, veterinary care discounts and direct access to the Back Cove Trail!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.