Knowledge Base Architect — ITIL & DoD Documentation Leader
Posted 3 days ago
decisionpointReston (VA)
Document Management SpecialistsComputer Systems Design Services
SENIORITY
Manager
About the role
DecisionPoint Corporation seeks a Knowledge Base Manager to lead documentation governance and lifecycle management across a DoD-aligned mission environment. You will create, structure, and optimize SOPs, runbooks, troubleshooting guides, and service catalog items to support service desk, engineering, and cybersecurity teams.You will ensure accuracy, standardization, and version control, working with SMEs to translate complex concepts into clear, user-friendly content while maintaining
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