Sales Associate - Luxury Watches

Posted 17 days ago

lv luxury jewelersLas Vegas (NV)

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About the role

Horologio Sales Associate Horologio is a premier multi-brand luxury watch boutique representing over 15 prestigious Swiss watchmakers. We are seeking a high-performing Sales Associate with a passion for fine timepieces, luxury service, and relationship-based selling. This role is responsible for delivering an elevated client experience, achieving individual sales goals, and building long-term client relationships through exceptional service, product knowledge, and CRM discipline.
Key Responsibilities:
  • Client Experience & Relationship Building
  • Deliver a personalized, luxury client experience from greeting through post-sale follow-upBuild, manage, and grow a personal client book using CRM best practices
  • Conduct consistent outreach and follow-up to nurture long-term client relationships
  • Sales Performance
  • Achieve and exceed individual sales targets and KPIsUtilize consultative selling techniques to recommend appropriate timepieces across multiple brands
  • Accurately process sales, special orders, deposits, and service transactions
  • Product Knowledge
  • Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio
  • Clearly articulate brand heritage, craftsmanship, and technical features
  • Stay current on new product launches and industry trends
  • Operational Excellence
  • Maintain immaculate personal presentation and uphold luxury grooming standards
  • Ensure showcases and sales floor meet brand and visual merchandising standards
  • Accurately document client interactions and preferences in CRM systems
  • Work collaboratively with team members and leadership to achieve boutique goals

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