Customer Service Representative
infosys bpmPhoenix (AZ)
About the role
Customer Service RepresentativeTempe, ArizonaResponsibilities may include but are not limited to: Experience in order management and customer support, with end-to-end ownership of case resolutionStrong communication and stakeholder management skills, including handling escalationsFamiliarity with SAP / Salesforce / MS Office toolsAbility to manage order status, queries, and customer interactions within SLA timelines A proactive approach to problem-solving and customer satisfactionQualificationsBasicHigh School Diploma or GED EquivalentAt least 1 year of related work experiencePreferredStrong attention to detail and process adherenceCustomer-focused mindset with the ability to handle complex queries
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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