Senior HR Operations Director
career groupGlens Falls (NY)
$175,000 - $250,000 per year
Apply (opens in a new tab)Senior HR Operations Director
Posted 3 days ago
career groupGlens Falls (NY)
SENIORITY
Manager
SALARY
$175,000 - $250,000 per year
About the role
Senior HR Operations Director
Location: New York, NY (Midtown)
Compensation:
$175,000–$250,000 base salary range commensurate with experience (flexible, DOE) + discretionary bonus + comprehensive high-end benefits
Schedule: Full-time, 5 days onsite
A leading global investment firm seeking an experienced Senior HR Operations Director to oversee and enhance its global Human Capital operations, systems, and compliance functions. This is a newly created, high-impact role within a growing organization with operations spanning the globe. This individual will play a critical role in building scalable HR infrastructure, optimizing processes, and supporting the firm's continued growth. The ideal candidate is a seasoned HR Operations leader who combines deep technical expertise with a hands-on, entrepreneurial approach. We are looking for someone who can hit the ground running, challenge existing processes, introduce efficiencies, and take genuine ownership of the function.
Key Responsibilities include:
Lead end-to-end global HR operations, including employee lifecycle management, onboarding, offboarding, employee records, and HR service delivery.
Oversee HRIS platforms, people systems, data integrity, and integrations with payroll and finance; identify opportunities for automation and process improvement.
Direct global payroll (currently outsourced), benefits administration, and mobility operations, managing third-party providers and ensuring accuracy and compliance across jurisdictions.
Support annual compensation, performance management, and promotion cycles through effective systems, processes, and reporting.
Oversee employment compliance, policies, regulatory filings, audits, and HR controls across international offices.
Develop scalable HR processes and infrastructure to support the firm's continued expansion.
Build and maintain HR analytics, dashboards, and reporting on headcount, attrition, workforce costs, and hiring.
Manage external vendors, contracts, and the HR Operations budget.
Partner closely with senior leadership and the broader Human Capital team on strategic initiatives and operational priorities.
Help build and develop the HR Operations function as the organization grows.
Ideal Candidate:
- 15+ years of progressive HR experience with a strong background in global HR operations, systems, and compliance.
- Bachelor's degree required; relevant HR certifications are a plus.
- Prior experience within financial services or another highly regulated environment strongly preferred.
- Significant experience overseeing multi-country payroll, benefits, and HR operations, with familiarity across global locations.
- Strong HRIS expertise; experience implementing, integrating, or optimizing an HRIS platform is highly desirable.
- Proven ability to manage complex projects, multiple external vendors, and competing priorities.
- Strong analytical skills, with experience developing HR metrics, reporting, and operational controls.
- Exceptional judgment, discretion, and professionalism when handling confidential employee and compensation information.
- Polished communication skills and the ability to engage confidently with senior executives and stakeholders.
- A proactive, resourceful, and hands-on approach. Someone who is comfortable operating independently, identifying opportunities for improvement, and building processes rather than simply maintaining them.
- Please submit your resume to apply!
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