Remote IT Support & Systems Analyst
barnes noble educationColumbia (MO)
Remote IT Support & Systems Analyst
Posted today
barnes noble educationColumbia (MO)
SENIORITY
Junior
About the role
BNED is seeking a Support Services Analyst to ensure reliable technology operations and provide timely technical support to end users. The role involves installing, configuring, maintaining, and troubleshooting hardware, software, and business applications while meeting SLAs. Responsibilities include handling end-user issues by phone and ticketing system, documenting resolutions, and collaborating with cross-functional teams on system upgrades and deployments.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.