Quality Assurance Clerk - Dallas, TX
Posted 5 days ago
professional civil processDuncanville (TX)
Quality Control AnalystsAll Other Business Support Services
SENIORITY
Junior
About the role
Quality Assurance ClerkProfessional Civil Process (PCP) is looking for a Quality Assurance Clerk a person who wants to go above and beyond for the legal support industry. We're looking for someone with exceptional energy and enthusiasm to join our Server Operations Team.PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We've been serving the legal community for over forty years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas, with an office opening near Dallas, TX. PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).Quality Assurance Clerk:Monitor the quality of service of process reports in the regions assignedPrint service documents and prepare route for process serversAnswers incoming calls from process servers and agentsAnswers incoming calls from customers calling A-Plus DeliveryInput service of process data information into computer systemCheck and complete emails and voicemails in a timely mannerPerform other tasks assigned
Before you apply
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Your profile is current
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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