Senior Desktop Support Engineer - Windows & Mac (JAMF)
Posted today
holistic partnersScottsdale (AZ)
Computer User Support SpecialistsComputer Facilities Management Services
SENIORITY
Senior
About the role
A leading IT support firm in Scottsdale is seeking an experienced Technical Support Engineer to diagnose and troubleshoot technical issues in both Windows and Mac environments. This role requires 6-8 years of technical experience, proficiency in JAMF, and the ability to provide exceptional customer service. Responsibilities include delivering hands-on support for hardware, performing network troubleshooting, and managing assets using ServiceNow, ensuring user satisfaction and timely problem resolution.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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