Remote MS Concierge Supervisor - Healthcare Support

Posted 17 days ago

scan health planNew York (NY)

SENIORITY

Mid

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About the role

SCAN Health Plan is seeking a Supervisor for its MS Concierge position, primarily remote. The successful candidate will manage multiple Concierge Teams, ensuring high standards of customer service and operational continuity in a dynamic environment. Applicants should have over 4 years of customer service experience, including supervisory roles, with strong analytical and communication skills. The role also offers a comprehensive benefits package, including a generous paid-time-off policy and wellness programs.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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