Remote Financial Services Specialist Career Growth

Posted 2 days ago

empowerNew York (NY)

Financial Clerks, All Other Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Empower is seeking a Financial Customer Service Professional for a remote, full-time role in the United States. You will join a call center focused on retirement savings, delivering high-quality support without selling, and processing contributions, loans, and withdrawals. You'll receive paid training and ongoing coaching while collaborating with teammates and clients. A 40-hour workweek with some evening hours and occasional in-person meetings in Greenwood Village may be required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.