3rd shift (12a-8:30a) Bilingual Call Center Agent (Able to speak Spanish and English)

ambs call centerTampa (FL)

$18.20 up to $22.75 per hour

3rd shift (12a-8:30a) Bilingual Call Center Agent (Able to speak Spanish and English)

Posted 9 days ago

ambs call centerTampa (FL)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$18.20 up to $22.75 per hour

Apply

About the role

Call Center Agent Position About The Call Center Agent Position Do you like helping others? If so, this job might be for you! We're a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries with a friendly and helpful voice. Compensation Progressive compensation based on skill development. Earn $18.20 up to $22.75 per hour Additional Pay$3.25 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.$1.50 per hour differential for becoming a dispatcher.$1.30 per hour. Are you fluent in Spanish and English? Earn a $1.30 per hour differential once you have graduated training and are handling all calls. Multiple opportunities for growth! Like mentoring others? Become a trainer and earn up to $26.60 per hour. Lead the team as a Supervisor and you can earn up to $28.45 per hour.

Benefits:

Competitive compensation
Health Insurance
Employer provided Life Insurance
Voluntary Vision & DentalSmart Dollar Financial Wellness Program
Retirement plan with company match contribution up to 3%Paid lunch and breaks
Paid birthday benefit after 12 months of Ambs employment1 Floating Holiday after 12 months of Ambs employment
Hours worked on holidays are paid at time and a half
Overtime available80-hour bonus pay for 1-year perfect attendance
Qualifications And Educational Requirements
High School Diploma or equivalent required
Typing skills of 20 wpm
Customer service experience preferred
Excellent interpersonal, verbal, and written communication skills
Strong basic computer skills
Ability to multi-task
Ability to make sound decisions under pressure
Ability to deal with difficult situations and people
Ability to work well in both a team environment and independently
A strong attention to detail
Requires primarily sitting at a desk for extended periods
Earned Sick TimeFull-Time Employees40+ hours per week
Mandatory weekends and holidays

Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.