Global Billing & Payments Operations Lead

Posted 10 days ago

rocket lawyerPhoenix (AZ)

General and Operations ManagersSoftware Publishers

SENIORITY

Manager

About the role

Rocket Lawyer is seeking a senior leader to own Billing and Payment Operations. You will optimize global payment processing, mitigate risk, and deliver a simple, versatile payment experience for customers while supporting internal tooling and operations. You will oversee the US and select international markets, partner with Product, Engineering, Finance and Risk, and drive improvements across end-to-end billing processes with a strong focus on transaction success and customer experience. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.