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Guest Services Representative (PT & FT)

Posted today

marriott hotelsJacksonville (FL)

SENIORITY

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About the role

The next step in your career could lead to your greatest adventure! As the #1 leader in hospitality worldwide, Marriott has 7,500+ hotel properties and 30 top hotel brands. Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it. As a Guest Services Rep, you'll: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key; Process all payment types such as room charges, cash, checks, debit, or credit; Process all check-outs including resolving any late and disputed charges; Answer, record, and process all guest calls, messages, requests, questions, or concerns; Complete designated cashier and closing reports in the computer system. Unmatched opportunities await you!

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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