Monarch - Assistant General Manager
maple servicesDallas (TX)
Monarch - Assistant General Manager
Posted 3 days ago
maple servicesDallas (TX)
SENIORITY
Mid
About the role
Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami, Boston and New York, you'll find endless opportunities for growth, travel, and continuing education Our culture is built on four core principles: Generosity: Always give more, exceed expectations. Excellence: Deliver exceptional work with unmatched expertise. Fun: Love what you do, laugh often, and enjoy the journey. Fail Fast: Learn from mistakes, adapt, and keep improving.
What You Will Do:
- Resolve any customer or employee complaint
- Assist GM in accomplishing company goals by accepting GM to assigned tasks, stepping up to take on new and different requests by GM, and exploring opportunities to add value to the position
- Manage and develop Floor Managers
- Prepared to participate in weekly Manager and Executive meetings
- Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service
- Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems
- Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere
- Keep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles
- Assist GM in overseeing the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions
Recruit exceptional staff members and ensure they're properly trained to execute their job duties above expectations, making sure they understand the company culture Assist GM to review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance Who We Are Looking For 3 years of managerial experience in a high volume, upscale restaurant/hospitality establishment
Warm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clients
Experience with P&L and COGS and history of interaction with accounting personnel
Collaboration with Finance department to set and maintain proper financial goals Excellent leadership skills in staffing, managing, and leading FOH staff members and Managers
Ability to think on your feet and make important decisions with minimal supervision
Must be able to effectively communicate and relay information to staff and the GMPolished professional who takes pride in their appearance
Ability to maintain composure and stay organized in a fast-paced, high-volume working environment
Adaptive and flexible to changing software technologies and operations processes
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.