SAP IS-U Customer Service Transformation Manager
eySan Jose (CA)
SAP IS-U Customer Service Transformation Manager
Posted today
eySan Jose (CA)
SENIORITY
Manager
About the role
EY is seeking an SAP IS-U Customer Service Manager to lead end-to-end SAP IS-U customer service design and delivery for utility transformations. You will own the Customer Service workstream and coordinate across business, technical, digital, and vendor teams to ensure quality, testing, deployment, and readiness.
You will guide requirements, design governance, data conversion, and cutover activities while shaping target service models and ensuring seamless customer journeys across channels.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.