Customer Service Loader

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plumbers supply companyLouisville (KY)

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About the role

Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as a Customer Service/Loader at our Bishop Lane location. THIS IS US:We're committed to operational efficiency and exceptional customer service, ensuring that every order is delivered accurately and on time. We value: Outstanding customer service and reliability in managing order pickups and deliveries. Efficiency and attention to detail in warehouse operations. A collaborative and proactive approach to problem-solving.
DOES THIS SOUND LIKE YOU?
  • Your ideal job is: Delivering and staging orders while maintaining a clean and organized warehouse environment, ensuring customer satisfaction every step of the way.
  • You enjoy: Interacting with customers, solving logistical challenges, and working in a dynamic, team-oriented environment.
  • You should stop reading if: You prefer a sedentary role with minimal customer interaction.
  • WHAT YOU'LL ACTUALLY BE DOING:Customer Interaction:
  • Locate and load customer orders onto vehicles or trailers, ensuring accuracy and meeting customer needs.
Operational Support: Deliver completed orders to the Will Call Counter and Drive-Thru areas and stage products for loading or delivery. Inventory Management: Pick products using an RF scanner, update inventory in ERP systems, and maintain proper records to ensure inventory control. Equipment Operation: Safely operate forklifts and other material handling equipment, following all prescribed methods and safety procedures. Warehouse Maintenance: Keep the warehouse accessible and safe for employees, customers, and visitors by adhering to cleanliness and organization standards.
OUR MUST HAVES: High School Diploma or GED equivalent. 0-1 year of experience in a warehouse environment preferred. Forklift certification (training provided on-site). Strong customer service skills with the ability to interact professionally and courteously. Physical stamina to stand, walk, and lift up to 75 lbs with assistance. A proactive attitude and ability to multitask in a fast-paced environment. Plumbers Supply Co offers a competitive salary and benefits package,
BENEFITS: health insurancedental and vision insurancepaid holidayspaid time offlife insuranceshort and long-term disabilitya robust wellness program 401K with company matchopportunities for professional growth Ready to contribute to our exceptional customer service?

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