Wine Waiter

Wine Waiter Key Responsibilities: Greet guests and assist them with selecting wines to complement their meals onboard the cruise ship Provide recommendations and suggestions on wine pairings based on guest preferences and menu offerings Ensure that all wine orders are accurately taken and delivered in a timely manner Maintain an extensive knowledge of our wine list and be able to answer any questions or concerns from guests Work closely with the sommelier to ensure proper wine inventory levels and assist with restocking as needed Maintain a clean and organized wine cellar and bar area Provide exceptional customer service and ensure guest satisfaction at all times Participate in wine training and educational sessions to continuously improve knowledge and skills Follow all company policies and procedures, including responsible alcohol service guidelines Requirements: Minimum of 2 years of experience as a Wine Waiter in a high-end restaurant or luxury hotel Extensive knowledge of different types of wines, regions, and vintages Excellent communication and interpersonal skills Strong customer service skills and the ability to handle guest inquiries and concerns in a professional and courteous manner Ability to work in a fast-paced environment and handle multiple tasks simultaneously Must be able to work flexible hours, including evenings, weekends, and holidays Must be at least 21 years of age and hold a valid alcohol service certification Fluent in English, additional languages are a plus Working Place: Miami, FL, United States