Administrative Assistant

Posted 5 days ago

genesis brain instituteSt Petersburg (FL)

Medical Secretaries and Administrative Assistants Offices of Physicians (except Mental Health Specialists)

SENIORITY

Junior

SALARY

$15.00 per hour

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About the role

Administrative/ Office Assistant

Location: Fully In-Person

Job Type: Full-Time (Approximately 38-40 hours per week)

Pay: Starting at $15.00 per hour

Genesis Brain Institute is seeking a reliable, organized, friendly, and positive Administrative Assistant to join our growing team. This is a fully in-person position for someone who can assist with daily office operations and provide support similar to an office assistant or front-desk coordinator. The ideal candidate is dependable, professional, eager to learn, and comfortable communicating with patients, attorneys, healthcare providers, and insurance companies. Experience working with health insurance is a plus but is not required. We are willing to train the right person. This is an excellent opportunity for someone who understands that there is room to grow within a growing company.

Responsibilities:

Answer incoming phone calls and direct calls appropriately
Take accurate messages and relay information to providers and staff
Schedule and confirm patient appointments
Answer general questions from patients and attorneys
Collect patient payments
Accurately document payments in patient accounts and office recordsAssist with billing-related questions and follow-upProcess medical-record requests
Send billing ledgers, medical records, and other requested documentation
Scan and upload paperwork into electronic patient recordsAssist with scheduling depositions and coordinating related documentation
Schedule meetings and maintain calendars
Provide front-desk coverage
Perform general administrative and clerical duties
Assist staff with daily office needs and responsibilities

Qualifications:

High school diploma or equivalent
Strong organizational and multitasking skills
Professional phone etiquette and communication skills
Friendly, positive, and professional attitude
Excellent attention to detail
Basic computer proficiency, including Microsoft Office, email, and general office software
Ability to communicate professionally with patients, attorneys, providers, and insurance representatives
Experience with health insurance, medical billing, or a healthcare office is a plus
Bilingual in English and Spanish is a plus but is not required
Dependable transportation and the ability to report to the office for all scheduled shifts

Schedule:

Monday–Thursday: 8:00 AM–5:00 PMFriday: 8:00 AM–2:00 PMOne-hour unpaid lunch break Monday through Thursday
Employees are required to clock in and out each workday
Hours are subject to change based o

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