Director of Customer Experience & Growth

Posted yesterday

plexusworldwidellcScottsdale (AZ)

Marketing Managers Telemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

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About the role

Plexus Worldwide LLC, headquartered in Scottsdale, Arizona, seeks a Director, Consumer Experience to build and lead a new function shaping how customers discover, purchase, use, reorder, and share Plexus products. You will translate consumer insights and Voice of Customer feedback into measurable improvements in acquisition, engagement, retention, loyalty, and profitable growth, partnering with the VP to define the team, operating model, and roadmap.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.