Deputy Director of Operations
city of bostonEast Boston (MA)
About the role
Deputy Director The mission of the City of Boston Assessing Department is to accurately collect data, assess property at its full and fair cash value, and provide prompt and courteous service to the public. The Assessing Department is a leader in municipal valuation and seeks to maintain that status by attracting talented experience to our core staffing. Serving as a key advisor to the Director of Operations, the Deputy's primary responsibility is to assist the Director in overseeing day-to-day management and operations of key departmental units by planning, coordinating, and administering projects, overseeing staff performance, and reviewing and evaluating policies, procedures, and processes for efficiency of operations. The Deputy assists the Director of Operations in leading and directing senior management staff, ensuring fiscal responsibility, performance accountability, organizational structure, and workforce development. Represents and serves as the department liaison, as well as a key figure and decision-maker in the Director's absence.
Responsibilities:
Manage departmental units and supervise staff. Oversee the Fiscal Operations Unit, Support Services Unit, Technical Services Unit, Information System Unit, and their respective functions. Responsible for planning and coordinating the budget process. Oversee management of fiscal activities. Coordinate and administer a wide array of complex managerial and administrative projects regarding ongoing departmental operational needs, organizational structure, facility management, and support services. Perform related work as required by the department. Minimum Entrance Qualifications Five (5) years of professional experience in administration and business management, finance, or related areas, of which four (4) years must have been in a supervisory capacity. A Master's degree in business administration, public administration, or an equivalent may be substituted for three (3) years of this experience. A Bachelor's degree in business administration, public administration, or an equivalent may be substituted for two (2) years of this experience. Exceptional oral and written communication skills and the ability to effectively interact with internal and external stakeholders. Demonstrated leadership and management skills required. Demonstrated ability to meet operational goals in the required timeframe preferred. Knowledge of office operations, budgets, finance, organizational dynamics, and computer and other technology preferred. Accuracy and attention to detail. Proficiency with Microsoft Office, Google Suite, BAIS Financials, and Hyperion Planning is a plus. Ability to exercise good judgment and problem-solving as required by the job. BOSTON RESIDENCY REQUIRED Terms: Union/Salary Plan/Grade: Non-Union/MM2-9 Hours per week: 35
Benefits:
At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play. For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more. Benefits Available to City Workers Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more. Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.
Other Benefits:
City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.
Salary information:
To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary. Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position. If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this