Member Support & Cross-Sell Advisor
trax credit unionTampa (FL)
About the role
Trax Credit Union in Tampa, FL is seeking a Call Center Representative to provide information and member support about our products and services. You will handle inquiries via phone and correspondence, cross-sell eligible products, and help members with account questions while maintaining confidentiality and regulatory compliance.
The ideal candidate has 1 year of experience in a financial institution, 6+ months in a call center, and strong communication, time management, and problem-solving
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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