Sr. Applications Engineer

Posted 5 days ago

grant cardone enterprisesAventura (FL)

Computer Systems Analysts Custom Computer Programming Services

SENIORITY

Manager

SALARY

$120,000 – $145,000

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About the role

Sr. Applications Support Engineer

Location: 10X HQ — Aventura, FL (on-site, Monday through Friday)

Reports to: Chief Information Officer, CTTI

Compensation: $120,000 – $145,000 You will be based at 10X HQ in Aventura, Florida — the headquarters of the organization. Joining CTTI means stepping inside one of the most recognized names in business performance.

The role:

You own the daily health of the SaaS stack that runs CTTI. You keep 300+ people productive, their identities secure, and their Macs compliant. When something breaks, you fix it. When something slows the business down, you automate it. When leadership needs numbers, you deliver them.
This is hands-on engineering work with real authority. You report directly to the Chief Information Officer.
On-site in Aventura, full time: This role is on-site at 10X HQ in Aventura, Monday through Friday. We work in person because that is how our team collaborates, moves quickly, and supports the people who depend on these systems. Not hybrid. Not remote.
What you will own-Applications administration (tier 2 /3)
Google Workspace Enterprise — user administration, security controls, groups, Drive governance
Zoom Enterprise — licensing, account administration, security and recording policies
Zendesk — agent and workflow administration, SLA and macro design, reporting
Okta — SSO policies, app assignments, lifecycle automation, MFAJAMF + Apple Business Manager — MDM, compliance, remote commands, OS rollouts
PandaDoc — template and workflow administration, integrations, approvals
Ongoing administration across NetSuite, HubSpot, JotForm, and Aloware
Automation and optimization
Redesign workflows that slow the business down — not just close tickets
Build automations with Zapier, Make, Google Apps Script, or native APIsStandardize onboarding and offboarding so nothing slips through
Reporting and visibility
Build dashboards and SaaS usage audits leadership can act onTurn ticket metrics, platform analytics, and SaaS spend data into real decisions
EnablementWrite clear documentation and short video walkthroughs
Run onboarding sessions and quick training for new hires and departments
Vendor and strategy
Hold vendors accountable — escalations, roadmap asks, renewals
Support the CIO on quarterly reviews, compliance work, and contract evaluations
What we require
Core platforms — deep, hands-on experience
Google Workspace Enterprise administration
Zoom Enterprise administration
Zendesk administration
Working experience with
Okta — SSO, policies, provisioningJAMF and Apple Business Manager
PandaDoc administration
Plus 5+ years administering business SaaS at scale
Identity and access fluency — SSO, SAML / OIDC, MFA, provisioning and deprovisioning
Clear written and verbal communication
Ability to work on-site in Aventura, Monday through FridayWhat gives you an edge
Bilingual English / Spanish
Scripting in Python, Bash, or PowerShellZapier, Make, or Google Apps Script running in production
Familiarity with PCI, HIPAA, or Zero Trust principles
NetSuite, HubSpot, Aloware, or JotForm administration experience

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