Associate, eComm Sales

Key Responsibilities: Own recurring weekly and monthly sales reporting across assigned accounts, tracking performance against targets so the team can course-correct before quarter close. Monitor items with no weekly selling data and diagnose root causes (e.g., suppressed listings, out-of-stocks, content gaps) so lost sales are recovered quickly. Keep the eCommerce customer list and account-manager mapping current. Prepare monthly business review materials, turning raw customer performance data into a clear read on what is working and what's underperforming. Build close, professional relationships with buying teams and category partners to surface category insights and enable faster resolution of catalog, content, and promotional issues. Manage new item setup end-to-end, from creation through launch, coordinating account-level time and action calendars with digital merchandising. Maintain the item setup tracker to deliver cross-functional visibility to the active catalog for each account. Monitor content health and correct gaps in product detail page copy, imagery, and enhanced content. Maintain accurate product cross-references and catalog data across internal systems so pricing and availability stay accurate at every point of sale. Review price vs. sales order/invoice data and flag discrepancies. Complete and submit suppression/inactivation documentation as needed. Execute against the customer promotional calendar, hitting all submission deadlines so funded events are never forfeited. Maintain the internal promotional activity log so marketing, planning, and operations can properly support committed events. Recap promotional performance and post-event results, flagging opportunities to improve return on promotional spend for the next event. Run cost differential analysis on each funded promotional event and prepare reconciliation findings for manager review, flagging any deductions that don't match agreed terms. Perform online competitive shopping assessments to benchmark competitor price, assortment, and content quality, contributing to discussions about account-specific assortment and pricing recommendations.

Role Requirements: Bachelor's degree, or equivalent practical experience 3+ years in a corporate retail or wholesale business environment, with eCommerce experience Experience with extensive consumer product catalogs, preferably soft/home goods Hands-on experience with retailer vendor portals and item setup / content syndication workflows Comfort pulling and interpreting data from retailer reporting platforms Strong knowledge of Microsoft Office products, especially Microsoft Excel Detail-oriented, with a strong analytical background and presentation skills Ability to meet project deadlines and manage multiple accounts simultaneously Self-starter who can work independently while thriving in a collaborative, cross-functional environment Clear written, verbal, and in-person communication skills, with comfort collaborating across internal teams and external partners Preferences: Proficient with Power Point, including comfort building clear data visualizations Familiarity with syndication/PIM platforms beyond Acenda Experience with marketplace platforms, Home Depot, or Lowe'sExposure to eCommerce marketing/advertising platforms or tools