Retail Sales Associate - Optician

Posted 6 days ago

west point optical grouppearle visionKalamazoo (MI)

Opticians, Dispensing Optical Goods Retailers

SENIORITY

Mid

Apply

About the role

Sales Associate The basic function of the Sales Associate is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. Major Duties & Responsibilities Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills. Develop professional business relationships with other associates and doctors. Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following: Utilize optical prescription in conjunction to the patient's visual requirements. Recommend specific lenses, and lens coatings to suit patient needs. Assist patients in the selection of frames, and coordinate frames to prescription and patient need. Perform appropriate optical related measurements. Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes. Provide appropriate guidance to patients regarding Managed Vision Care. Assist with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards. Assist the store with being effectively merchandised according to the Planogram and other Company standards. Other duties as assigned by Store Manager

Knowledge & Skills: Ability to sell through use of sales skills and accountability for sales results. Experience and proven results with a retail or customer service establishment. Ability to present and implement decisive and creative solutions to opportunities to grow the business. Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. Foster positive and results-oriented associate and doctor relationships. Attention to detail and follow-up. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks. Experience with personal computers preferred. High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.