Medical Standards Program Specialist (Wildland Fire)

Job Description: Provides technical support and guidance for administration and operation of the Medical Standards Program, including medical qualification requirements, examination processes, program procedures, and occupational health processes. Reviews medical records, examination documentation, program data, and qualification materials to ensure accuracy, completeness, compliance with policies, and protection of sensitive medical information. Supports electronic systems used for medical examination management, scheduling, medical review workflows, waiver and risk mitigation documentation, and medical qualification determinations. Assists managers, supervisors, employees, medical providers, and program users by resolving technical, procedural, and administrative issues related to medical standards processes and system functionality. Conducts program analysis and quality assurance reviews by evaluating operational data, customer service trends, workflow metrics, contractor performance information, and program compliance requirements. Develops reports, summaries, briefing materials, data analyses, standard operating procedures, user guides, and communication tools to support program operations and management decision-making. Coordinates nationwide medical examination and occupational health activities with contracted medical providers, agency personnel, and interagency partners to support workforce medical readiness. Supports Contracting Officer's Representative (COR) activities by monitoring contractor performance, tracking service delivery issues, reviewing documentation, and assisting with corrective actions. Maintains program records, tracking systems, databases, correspondence, and administrative files while supporting meetings, workgroups, and continuous improvement initiatives.