Floor Associate
cottons ace hardwareCollinsville (IL)
About the role
Job Description:
Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels like. Be inspired by your leaders, be encouraged and cheered on by your teammates and help your neighbors.
We offer a variety of benefits including:
- Medical, Dental and Vision Coverage PlansPaid Time OffBonus Programs
- Employee Discounts
- Flexible Hours
Position Summary:
The primary responsibilities of the Floor Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team. Sales Associates are in charge our customer first philosophy and are essential in delivering the best customer shopping experience possible.
Major Responsibilities:
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Assist in the training and development of peers.
Actively participate in daily huddle meetings.
Uphold merchandising and store cleanliness standards.
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
Responsive of safety issues.
Conscious of shoplifting activity.
Aid customers in locating merchandising in store, as well as processing special orders.
Solicit customers to open an Ace Rewards card.
Answer customers’ questions and provide information on procedures and policies.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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