Customer Service Representative
cognixia usaJacksonville (FL)
About the role
Customer Service Representative Collabera is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.With Collabera, you: Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security, and Engineering. At Collabera you have 80% chance of project extension or redeployment to other clients Will have endless opportunities to learn new technologies through our in-house Training arm Cognixia.
Job Description:
Efficiently use multiple systems while maintaining engaging customer conversations. Demonstrate proficiency in Microsoft Office applications. Exhibit strong communication and customer service skills, including de-escalation abilities. Work effectively in a fast-paced environment and adapt to changing priorities. Handle confidential information responsibly and be open to feedback for continuous improvement.
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
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Your notice period
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