Customer Service Representative - Manufacturing
tower extrusionsWylie (TX)
Customer Service Representative - Manufacturing
Posted 9 days ago
tower extrusionsWylie (TX)
SENIORITY
Junior
About the role
Customer Service Representative We're looking for a Customer Service Representative to join our manufacturing team! If you're someone who is organized, thorough, dependable, and a self-starter, this could be a great opportunity. We're looking for a quick learner who enjoys working with customers, solving problems, and keeping things moving.
What you'll be doing:
- Customer order entry and data entry
- Customer communication by email and phone
- Providing order status and lead-time updates
- Coordinating with production, scheduling, and shipping
- Reviewing orders for accuracy
- Following up on open items and customer requests
- Maintaining organized records and documentation
- Managing multiple priorities in a fast-paced environment
What we're looking for:
- Strong computer and data-entry skills
- Microsoft Excel proficiency
- Excellent written and verbal communication
- Strong attention to detail
- Organized and thorough
- Self-motivated and able to work independently
- Quick learner who is willing to learn our products and processes
- Customer service experience preferred
- Manufacturing experience is a plus, but we're willing to train the right person We're looking for someone who takes ownership, follows through, asks questions, and takes pride in doing things right.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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