Customer Account Coordinator II - Growth & Shipments

Posted 7 days ago

fedexRichfield (OH)

Freight Forwarders Freight Transportation Arrangement

SENIORITY

Mid

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About the role

Fed Ex Freight is seeking a Customer Service/Account Management professional to act as the sole point of contact for selected customers and manage the shipment lifecycle. You will quote, secure, monitor shipments, and update customers to ensure an exceptional experience while growing existing business. The role requires independence, prioritization, and a strong sense of urgency to identify and act on business opportunities. Northeast Ohio roots and a commitment to service excellence are a plus.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.