Senior Manager, Sales & Business Development Operations
Senior Manager, Sales & Business Development Operations
Posted 18 days ago
SENIORITY
Lead
About the role
- Sales Operations Management & Execution
- Support execution of national multi-sector growth strategies through structured coordination and planning across Life Sciences, Food & Beverage, and Advanced Technology
- Manage and continuously improve sales operations function including team structure, resource planning, account management tools, capture plan templates, and technology stack (CRM system - OMS); support continuous improvement programs to drive operational excellence
- Maintain sales operations metrics and reporting frameworks; track proposal win rates, pursuit metrics, cycle time, quality measures, and operational efficiency across all three sectors
- Opportunity Planning, Capture Planning & Win Strategy Support
- Support and facilitate opportunity planning and capture planning processes for all significant pursuits; assist in strategic planning workshops and early engagement sessions to develop differentiated value propositions and aligned win strategies
- Manage pipeline organization, pursuit logistics, and cross-functional team coordination ensuring strategic alignment and resource optimization; maintain governance checkpoints and review gates
- Support integration of win strategies and key themes throughout all pursuit deliverables; support business development and sales teams in client/competitor/market research and positioning strategies across Life Sciences, Food & Beverage, and Advanced Technology markets
- Partner with Finance on pursuit budgeting, resource forecasting, and financial performance tracking; ensure transparency and alignment on business development investments and returnsCRM & Sales Tools Management
- Maintain CRM accuracy, reporting cadence, and BD activity tracking to ensure transparency and consistency across all sectors
- Manage pipeline organization, pursuit logistics, capture-planning coordination, and cross-functional team alignment
- Market Intelligence & Presence Planning
- Track sector-specific trends and share updates to support strategic decision-making, including regulatory/therapeutic trends (Life Sciences), food safety/process trends (Food & Beverage), and facility/infrastructure trends (Data Center, Semiconductor)
- Coordinate development of sector insights, value propositions, messaging, and thought-leadership content tailored to each market
- Assist with conference planning, event coordination, and industry association participation across all three sectors
- Stakeholder Coordination
- Build and maintain strong collaborative relationships with Central Marketing, Market Sector Leadership, Client Relationship Developers, Regional leadership, and operational teams across Life Sciences, Food & Beverage, and Advanced Technology
- Support coordination within the BD team to strengthen a culture of preparedness and follow-through
- Make an impact day-to-day by ensuring leaders are fully supported, well-informed, and positioned for successful client interactions
- What You'll Bring 12 years of experience in business development operations, pursuit coordination, project support, or related experience within the AEC sector, with exposure to one or more of the following: Life Sciences, Food & Beverage, or Advanced Technology (Data Center, Semiconductor)
- Understanding of capital project lifecycles within regulated or advanced-technology environments, such as Life Sciences (GMP facilities), Food & Beverage (food-safe/FSMA-regulated facilities), or Advanced Technology (data center, semiconductor/cleanroom facilities)
- Strong organizational and communication skills, including the ability to prepare executive-ready materials
- Demonstrated success supporting senior leaders through scheduling, project coordination, or pursuit support
- Proficiency with CRM systems and Microsoft Office tools
- Ability to manage priorities across multiple market sectors with distinct client bases, regulatory environments, and pursuit cycles
- Bachelor's degree in engineering, architecture, business, communications, construction, or a related field (preferred)
- Professional credentials such as PE, RA, PMP, or other certifications are a plus
- Willingness to travel for major meetings, industry events, and internal engagements
- Relocation assistance may be available for exceptional candidates
- Our culture and commitment to our people is what sets us apart.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
