Lead Customer Service Manager - Construction Glass

Posted 4 days ago

oldcastle buildingenvelopeDenver (CO)
Construction ManagersGlass and Glazing Contractors

SENIORITY

Senior

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About the role

Oldcastle BuildingEnvelope seeks a Customer Service Manager to lead a high-volume customer support team in Denver. The role focuses on developing service strategies for a bilingual customer base, managing daily operations, resolving escalated issues, and driving continuous improvement within the glazing and construction sector. Ideal candidates bring 5+ years in customer service with leadership experience in manufacturing, strong CRM/analytics skills, and ability to influence stakeholders across #J-18808-Ljbffr

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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