Customer Success Manager
cdwSpringfield (IL)
About the role
CDW in the United States seeks an Associate Customer Success Manager to manage lifecycle engagement for CDW supported solutions. You will coordinate with sales, pre-sales, services and channel teams to plan, organize and execute customer success strategies at scale, using entitlement and onboarding insights to guide actions. You will build strategic relationships to influence adoption, orchestrate onboarding sessions, drive renewals, and act as Voice of the Customer across departments.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.