product sales Specialist

Location: Herndon, VA

Client: Cync Software

Job Description: 📍 This is a full-time, in-office role based at our Herndon, VA headquarters. Candidates must be able to commute to and work from our office Monday through Friday.

What You'll Do: Maintain and configure Cync's demo environments across lending modules: LOS, LMS, Spreading, Construction, CRE, SBA, and AI-powered workflows Build and curate realistic fixture datasets — borrower profiles, financial statements, rent rolls, and loan structures — that make demos feel authentic and credible Manage a queue of demo configuration requests from the Sales and Solutions teams, turning them around on deadline Develop and maintain demo scripts, walkthrough guides, and use-case storyboards aligned to specific prospect segments: community banks, credit unions, and regional banks Partner with Product Marketing to keep demo content current with every new feature release Coordinate with Engineering on environment stability, bug fixes, and new module integrations Build lightweight internal tools (e.g., Retool apps, configuration scripts) to automate repetitive demo setup tasks — training provided Maintain documentation and an internal knowledge base so any Sales Engineer can run a polished demo independently

What We're Looking For: You do not need a finance or engineering background — though either helps. We are looking for: Recent graduate (0–2 years experience) with a Bachelor's degree in any field — Finance, Business, MIS, Computer Science, or Communications are all relevant Exceptional organizational skills — you can manage multiple parallel projects, track details meticulously, and never let things fall through the cracksA storytelling instinct — you think about how to make a product feel real and relevant to the audience, not just functional Technical curiosity — you are comfortable learning new software tools, exploring platform configurations, and figuring things out Strong written communication — you write clearly, concisely, and professionally Ability to commute to and work from our Herndon, VA office full-time Eagerness to learn commercial lending concepts: what a borrower base certificate is, how a loan origination workflow runs, what a credit memo contains

Bonus Points: Prior experience configuring or managing SaaS platforms in any capacity — internship, academic project, or personal use Familiarity with low-code/no-code tools like Retool, Notion, Airtable, or similar platforms Coursework or internship in banking, accounting, commercial real estate, or financial analysis Experience creating training materials, product walkthroughs, or user documentation What You'll Build in Year One Cync Platform Architecture Demo Storytelling Fixture Data Design Loan Structures & Credit Retool & API Basics GTM Operations Career Path Demo & Product Specialist→ Demo Architect →Product Manager or Solutions Engineering Manager