Remote Health Care Claims & Support Specialist

Posted 2 days ago

judi healthDenver (CO)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Judi Health is seeking a remote Customer Service Associate to triage calls from members, pharmacies, and providers with professionalism and empathy. You will document claims concerns, guide customers to resolutions, and ensure HIPAA compliance while supporting the Fraud, Waste, and Abuse program. Responsibilities include first-call resolution, teamwork with Operations, and meeting productivity and quality targets in a fast-paced environment. Training hours are 9:00am–5:30pm ET. J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.