Customer Care Associate (Weekends Only)

Posted today

sona pharmacyAsheville (NC)

Pharmacy Aides Pharmacies and Drug Retailers

SENIORITY

Entry

SALARY

$14.00 per hour

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About the role

Job TypePart-time

Description: We Are Looking ForA Customer Care Associate at our Sona Pharmacy + Clinic who is as thoughtful and gracious as they are upbeat, positive, and outgoing! Hours needed: Saturday: 9 AM - 6 PMSunday: 11 AM - 6 PMResponsibilitiesThe Customer Service Associate will play a personal role within our community to ensure that we consistently exceed expectations and delight our customers. This position will provide exceptional customer service and assist patients in picking up their prescriptions. Assist patients and complete cash register transactions while exhibiting kind, respectful actions. Provide exceptional customer service by assisting patients with inquiries and refer them to a pharmacist when necessary Ensure the register balances after cash, check, and credit transactions Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized Assist with bagging prescriptions to prepare for pickup, shipment, and/or delivery Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality Assist with online shopping orders and prepare for shipment To thrive in this role...You are someone who has four key emotional skills that can't be taught: Optimism Curiosity to LearnDrive to Improve EmpathyWe believe that these qualities are innate, while technical skills can be taught.

Requirements:

What will you need to succeed?
Willingness to go above and beyond
Exceptional customer service skills
Cashier's experience in a community pharmacy preferred
Attention to detail and ability to work in a fast-paced environment
Excellent communication skills
Understanding of over-the-counter products and pharmacy operations
We're on a mission to improve healthcare. Will you join us?

At Sona, our patients are more than medications. They're people with a story, a family, a history, and a future. And when they come to the pharmacy counter, they need more than medications. They need someone who cares about them and wants them to feel their best so they can enjoy their lives outside of the pharmacy walls. Could you be that "someone"? Our mission can only happen when we hire the right people. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law. Salary Description$14/hr

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