Account Manager

Pay: $20/hour

Schedule: Full-time, Monday–Friday

Location: Hebron, KY — fully onsite Remote flexibility: Not available Start: ASAP Background check and drug screening required Must be comfortable working in a professional office environment Convenient onsite parking available

What You’ll Do: Monitor and verify incoming orders daily, ensuring accuracy of order details, pricing, customer information, and other key data Adjust shipping dates based on customer needs and transit times Coordinate with warehouse, logistics, and procurement teams to help ensure orders are fulfilled accurately and on time Identify and resolve common order errors and discrepancies to keep orders moving efficiently through the system Proactively monitor order status and follow up on delays or issues Communicate order updates, shipping information, and issue resolutions to customers via email Maintain accurate records of orders, invoices, customer interactions, and related documentation Assist with returns, exchanges, and cancellations while providing a high level of customer service Follow established company policies, procedures, and quality standards Work within Oracle, SAP C4C, and other internal systems to support daily order management activities

What We’re Looking For: Strong attention to detail with the ability to accurately review dates, numbers, orders, and customer information Comfortable navigating Excel and basic computer systems Strong written communication skills, particularly for professional email correspondence Ability to learn new technology and quickly become comfortable with systems such as Oracle, C4C, and SAP Strong organizational and follow-up skills Ability to collaborate effectively with internal teams and external customers Comfortable working in a fast-paced environment while managing multiple priorities

Nice-to-Have: Experience Experience working with automotive parts or within the automotive industry Previous customer service, order processing, order management, or logistics experience Strong typing skills and accuracy when handling a high volume of email communication

Education & Experience: High school diploma or equivalent required; some college coursework is preferred Previous administrative, customer service, order processing, or order management experience is a plus Experience in automotive, finance, logistics, or a related industry is beneficial but not required If you're organized, detail-oriented, comfortable learning new technology, and looking for an opportunity to grow your skills in order management and customer support, we'd love to hear from you!#ZR \nCompany

Description: Since 1995, Lakeshore has provided Staffing, Recruiting and Payrolling services to employers in Denver and Chicago across multiple industries. We are committed to achieving success by matching top talent with the right opportunities. In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.

Company Description: Since 1995, Lakeshore has provided Staffing, Recruiting and Payrolling services to employers in Denver and Chicago across multiple industries. We are committed to achieving success by matching top talent with the right opportunities. In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.