Airport Customer Service Manager: Lead Safety & Operations

Posted 16 days ago

american airlinesPierre (SD)

First-Line Supervisors of Passenger Attendants Other Support Activities for Air Transportation

SENIORITY

Mid

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About the role

American Airlines is seeking a Customer Service Manager in Pierre, SD, guiding frontline team members to deliver safe, high‑quality customer support within the U.S. Airports group of the Customer Experience department. The role emphasizes coaching, development, and strong cross‑functional collaboration. Requirements include a bachelor's or GED equivalency, 2+ years of supervisory experience, and proficiency with Microsoft Office; USPS clearance or willingness to obtain clearance is required.

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