Philanthropy Support Services Manager

Posted today

umass memorial healthFitchburg (MA)

Fundraising Managers Other Grantmaking and Giving Services

SENIORITY

Senior

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About the role

Philanthropy Support Services Manager At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Reporting to the AVP of Philanthropy Operations, Stewardship and Finance, the Philanthropy Support Services Manager is responsible for the oversight, management, and continuous improvement of gift processing, donor acknowledgment, financial reconciliation, and treasury coordination. This position ensures the accurate and timely recording, acknowledgment, reconciliation, and reporting of charitable contributions while maintaining compliance with IRS regulations, institutional policies, accounting standards, and fundraising best practices.

Major Responsibilities:

Gift Processing Oversight
Donor Acknowledgment and Stewardship Administration
Financial Reconciliation and Treasury Support
Compliance and Internal Controls

Position Qualifications:

Bachelor's degree or equivalent relevant experience.3-5 years of progressively responsible experience in philanthropy operations, advancement services, nonprofit finance, accounting, or related fields.
Knowledge of Blackbaud Raiser's Edge NXT or similar CRM platform.
Strong knowledge of fundraising operations, gift administration, and donor acknowledgment practices.
Experience supervising staff and leading operational initiatives.
Understanding of nonprofit accounting principles and financial reconciliation processes.
Working knowledge of IRS charitable contribution substantiation requirements.
Strong proficiency with Microsoft Excel
Exceptional attention to detail and commitment to data accuracy.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong communication and collaboration skills.
Ability to maintain confidentiality and exercise sound judgment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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