Help Desk / Service Desk Technician (Tier 1-2)
hero acquisitionPortland (ME)
Help Desk / Service Desk Technician (Tier 1-2)
Posted yesterday
hero acquisitionPortland (ME)
SENIORITY
Junior
About the role
Job Title: Help Desk / Service Desk Technician (Tier 1-2)
Location:
Remote Job Type: Full-time About the Role On behalf of our client. We are seeking a Help Desk / Service Desk Technician (Tier 1-2) who will be the first point of contact for client users, resolving everyday IT, Microsoft 365 and phone issues quickly and keeping every ticket clean and documented.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.