Customer Service Representative & Technician - $65,000 - $75,000 per year

Posted today

autochlor systemSouth San Francisco (CA)

Customer Service Representatives Service Establishment Equipment and Supplies Merchant Wholesalers

SENIORITY

Junior

SALARY

$65,000 - $75,000 per year

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About the role

Customer Service Associate South San Francisco, CAAuto-Chlor System is hiring a Customer Service Associate to join our growing team. We've been serving businesses across the country since 1938, building our reputation on dependable service, quality products, and strong customer relationships. This is more than a traditional customer service position. You'll spend your time working directly with customers, managing accounts, solving problems, and learning the products and equipment that keep their businesses running. If you're personable, dependable, hands-on, and looking for a career with room to grow, this could be a great fit.

Pay Range: $25 per hour$65,000 - $75,000 per year or more

What You'll Do: As a Customer Service Associate, you'll become a trusted resource for your customers and an important part of the local Auto-Chlor team.

Your responsibilities will include:

Build strong relationships with assigned customers and provide responsive, dependable service
Manage customer accounts and identify opportunities to grow those relationships
Deliver chemicals, supplies, and other products directly to customers
Perform routine preventative maintenance on commercial equipment
Learn equipment installation and refurbishing through hands-on cross-training
Identify customer needs and recommend additional products or services when appropriate
Maintain accurate inventory and manage your daily schedule
Respond to customer questions and help resolve service-related issues
Participate in an on-call rotation to support customers during emergency service situations
Represent Auto-Chlor professionally while working with customers and throughout the community

What We're Looking For: We're looking for someone who enjoys working with people but also likes being active and hands-on. You don't need to know everything on day onewe provide extensive paid training and will teach you the Auto-Chlor way. The ideal candidate is:

Friendly, professional, and genuinely customer-focused
Dependable, honest, and comfortable working independently
Eager to learn and interested in building a long-term career
Mechanically inclined and comfortable working with basic hand tools
Organized and able to manage time and multiple priorities
Comfortable spending the day driving, visiting customers, and working on your feet
A strong communicator who can build positive customer relationships

Requirements:

Valid driver's license for a minimum of 3 years
Mechanical aptitude and experience using hand tools is preferred
Ability to work independently and manage a daily schedule
Ability to participate in an on-call rotation
Ability to safely perform the physical requirements of the position

What We Offer:

At Auto-Chlor, we invest in our employees and provide the training, tools, and support needed to build a successful career.
Competitive pay with overtime opportunities 100% paid training and development
Company vehicle, phone, gas card, uniform, and tools
Comprehensive benefits Medical, Dental, Vision and Life Insurance, 401(k) with Profit Sharing, Employee Savings Program, PTO, federal holidays, sick leave
Opportunities for advancement and career growth
About Auto-Chlor System:
Auto-Chlor System is a national leader in commercial dishwashing, water, hygiene, and energy solutions. Since 1938, we've helped businesses operate more efficiently by providing reliable products, expert service, and customized solutions.
With more than 140 branches nationwide, our teams support customers across a variety of industries, including restaurants, food service, hospitality, healthcare, food processing, and industrial environments.
Apply today and take the next step in your career with Auto-Chlor System.

Upon receiving a conditional offer of employment, candidates will be required to complete a background check and a pre-employment drug screen. In compliance with the California Fair Chance Act, we will consider qualified applicants with a criminal history in a manner consistent with the law. Drug screening practices will comply with California law regarding off-duty cannabis use. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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