Warehouse Returns Associate

Job Summary: Responsible for processing customer returns (RMA – Return Merchandise Authorization) in a timely and accurate manner, ensuring all returned items are verified, documented, and routed appropriately within 24 hours of receipt.

Key Responsibilities: Process incoming customer returns within 24 hours of arrival at the facility Inspect returned items to confirm they match the original product sold Verify serial numbers against manufacturer packaging and system records Assess product condition (new, used, or damaged)Accurately determine and assign disposition of returned items:o New items → return to inventory/stocko Used items → send to testing/inspection teamo Damaged items → route to RTV (Return to Vendor) bin Maintain accuracy and attention to detail in all return documentation and system updates Follow company procedures for handling and tracking returned merchandise

Requirements: Ability to lift and move items weighing 50+ lbs Strong attention to detail and organizational skills Ability to accurately identify product condition and discrepancies Basic understanding of inventory or warehouse processes (preferred)Ability to work efficiently in a fast-paced environment

Benefits: 401(k)401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: North Brunswick, NJ 08902 (Preferred)

Work Location: In person Candida