Guest Experience Guide Spa & Wellness Concierge

Posted 2 days ago

now rosevilleRoseville (CA)

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About the role

The NOW Roseville is seeking an Experience Guide to enhance guest experiences, promote enhanced services and memberships, and manage reception duties for our Roseville boutique. You will greet guests, assist with service selections, schedule appointments, handle payments, and promote our massage options. The role emphasizes sales, service excellence, and contributing to a welcoming, upscale environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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