Commercial Insurance Inside Sales Representative (Inbound Leads)Menlo Insurance Services | Full-time | Remote within the United States Menlo Insurance Services is hiring a licensed commercial insurance professional to help businesses that have already requested insurance assistance. You’ll join a fast-growing insurance agency startup where you’ll follow up with inbound leads, understand their needs, and guide them through Menlo’s online quote application. This is a full-time employee role, remote within the United States. Availability during Pacific Time business hours is required.
Compensation:
$60,000–$100,000 annual base salary, plus commission and equity. Commission and equity terms will be discussed during the hiring process.
What you’ll do:
• Answer incoming prospect and customer calls, respond promptly to inbound inquiries, and follow up with prospects who have incomplete quote applications.• Contact interested businesses by phone and email, understand their insurance needs, and explain coverage options within your license and authority.• Help prospects gather the required information and complete their own application at menloinsurance.com.• Maintain accurate contact notes, track outstanding information, and agree on clear next steps.• Hand completed submissions to the quoting team and escalate complex coverage questions.• Prioritize multiple active leads while delivering a responsive, helpful customer experience. Your primary focus is completed, accurate applications and a clear handoff to the quoting team. Success means timely follow-up, completed submissions, and reliable records. Quotes and carrier acceptance remain subject to carrier review.
What you’ll bring:
• Active California property and casualty broker-agent license and authority appropriate for insurance solicitation.• Experience in commercial insurance sales, customer service, account management, or producer support.• CISR designation or comparable commercial insurance experience preferred.• Strong phone and email communication, organized follow-through, and attention to detail.• Comfortable using digital applications and contact-management tools and working independently in a fast-paced remote team. To apply, submit your résumé and California license number. Menlo Insurance Services is an equal opportunity employer.
