Broadcast Operations & Automation Analyst
tegnaincNew York (NY)
About the role
TEGNA Inc. is seeking an Operations Analyst to own incident support and workflow automation for broadcast and streaming platforms.
You will manage tickets in ServiceNow across endpoints, imaging workflows, and collaboration tools, while coordinating with global teams and leveraging AI-driven routing to improve speed and accuracy. You will implement proactive monitoring, tune dashboards, and capture root causes to build knowledge articles and runbooks.
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