Veterinary Clinic Assistant-VIP Petcare

Posted 10 days ago

tractor supplySacramento (CA)

Veterinary Assistants and Laboratory Animal Caretakers Veterinary Services

SENIORITY

Mid

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About the role

Veterinary Clinic Assistant-VIP Petcare Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. This position reports into the VIP Petcare team. Part- and Full- Time Positions Available.

Essential Duties and Responsibilities:

(Min 5%):Collect payment, dispense and label medication, and review discharge paperwork with pet parents
Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
Collect and prepare blood and fecal samples for laboratory testing
Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
Make recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseases
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
Provide customer service to pet parents by answering questions and assisting them through the clinic process
Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
Scan pets for microchips
Prepare canine and feline vaccines
Establish and maintain effective relationships with pet parents and partners
Other duties as assigned

Required Qualifications

Experience: Must be 18 years of age or older with a valid driver's license and VIP Petcare Pass MVR Check with reliable transportation to and from work. Previous customer service sales experience.

Education: High School Diploma or equivalent required

Preferred knowledge, skills or abilities: Present professional appearance and positive conduct Punctuality and dependability highly valued Navigate computer software (iPad, Bluetooth devices and more) Strong organizational, problem-solving, and analytical skills Ability to work within a team to meet team goals and objectives Comfort level in approaching host location's customers to educate about our clinics Ability to adapt to changing priorities

Working Conditions:

Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (Mobile Vet Service - Community Clinics)
Some outdoor clinic work and activities may be necessary
Must be able to work for prolonged periods of time in the field, including 1214-hour days
Must be able to work weekends, varied weekdays and times, occasional overnights

Physical Requirements: Sitting Standing (not walking) Walking Kneeling/Stooping/Bending Driving a vehicle Lifting up to 10 poundsLifting up to 20 poundsLifting up to 50 pounds

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