Insurance Collector
hendrick healthAbilene (TX)
About the role
Overview:
The Insurance Collector is responsible for all insurance follow-up on assigned accounts from the management team. The core responsibilities include research, filing corrected claims and adjustment identification to ensure proper account resolution. This position requires the ability to work independently, accomplish goals, excellent customer service and communication skills, creativity, patience, and flexibility. Insurance Collector relies on the guidelines established by the organization to perform job functions and work under general supervision in a moderately fast-paced environment. Insurance Collector reports to the Supervisor or Manager and at times department lead.
Responsibilities:
Research insurance issues on assigned accounts File corrected claims and identify adjustments to ensure proper account resolution Work independently to meet goals and deadlines Provide excellent customer service and clear communication Operate under organizational guidelines and under general supervision in a moderately fast-paced environment Report to Supervisor or Manager (and at times department lead) Qualifications Minimum Education: High school diploma or equivalent Minimum Work Experience: Previous healthcare billing and/or medical insurance experience preferred Skills and Abilities: Knowledge of medical practices, terminology, and accounting policies Knowledge of goal-setting Knowledge of insurance processes Skill in planning, organizing, delegating, and supervising Skill in evaluating the effectiveness of existing methods and procedures Skill in problem solving Skill in verbal and written communication Ability to read, interpret and apply policies and procedures Ability to set priorities among multiple requests Ability to interact with patients, medical and administrative staff, and the public effectively
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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