Senior Associate Product Management
hilton hotelsDallas (TX)
Senior Associate Product Management
Posted today
hilton hotelsDallas (TX)
SENIORITY
Lead
About the role
Overview:
In this role you shape the digital guest experience for Hilton, partnering with cross-functional teams to turn insights into deliverable features. You’ll contribute to the digital roadmap across property, shop, and booking experiences, define success metrics, and act on data-driven trends. You’ll collaborate with engineering, design, analytics, and brands to bring customer-focused concepts to life. This position offers impact at scale within Hilton’s award-winning culture and global hospitality footprint. Compensation / Benefits Incredible travel perks: deeply discounted travel and reduced hotel room rates Employee stock purchase program (ESPP) with discount Paid parental leave Mental health resources and EAP Generous paid time off (PTO) Health and welfare benefits
Responsibilities:
Contribute to the Hilton Digital roadmap for digital property, shop, and book experiences Write high-quality requirements and collaborate with delivery pod to implement concepts Identify customer needs (owners, Hilton Honors members, guests, partners, Team Members) to prioritize impactful features Define product success metrics, analyze post-launch data, and act on trends Build relationships across Hilton with engineering, design, data science/analytics, brands, property, policy/regulatory, and market-facing teams Define and present new product concepts to technical and non-technical partners Identify and build new features to improve the digital property experience for guests, coordinating with UX, Technology, Marketing, and Analytics
Key requirements:
Three (3) years of professional experience in Product, Customer Experience, Technology, or related field Experience writing customer-centric user stories for web or mobile applications Experience writing detailed product specs and documentation Experience with web analytics tools, such as Adobe reporting suite Willingness to travel up to 20% Collaborative with cross-functional teams Strong communication and presentation skills Analytical mindset and data-driven decision making Product management Writing user stories and product specs Web analytics (Adobe)
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