Job Description Telecom Expense Analyst (Telecom Billing & Assurance)

Posted 4 days ago

purple drive technologiesMorristown (NJ)

Telecommunications Engineering Specialists All Other Telecommunications

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About the role

Purple DriveWe are looking for a Telecom Expense Analyst with strong expertise in telecom billing, assurance, and expense management. The ideal candidate will be responsible for managing telecom inventory, validating billing accuracy, optimizing telecom costs, and driving platform consolidation initiatives across the enterprise.

Key Responsibilities:

Telecom Billing & Expense Management
Analyze and validate telecom billing data across services such as DIA, Broadband, MPLS, and other data circuits
Perform billing audits, verification, and charge-back analysis to ensure cost accuracy
Identify cost-saving opportunities and support telecom expense optimization initiatives
Ensure compliance with contracts, SLAs, and telecom vendor agreements
Inventory & Platform Management
Maintain and consolidate telecom inventory and billing platforms into a unified system
Work with tools like Calero (Telecom Expense Management platform)
Drive TEM platform integration, migration, and reporting standardization
Publish accurate metrics and dashboards for management reporting
Reporting & Forecasting
Develop and maintain reports, KPIs, and dashboards related to telecom spend
Forecast monthly and quarterly telecom run rates
Provide insights into usage trends, cost drivers, and optimization opportunities
Vendor & Stakeholder Management
Collaborate with telecom carriers, IT teams, finance, and accounts payable
Manage and monitor vendor SLAs, contracts, and performance metrics
Participate in RFP processes, vendor evaluations, and contract negotiations
Support Quarterly Business Reviews (QBRs) with vendors
Process Improvement & Operations
Develop processes for ordering, provisioning, and disconnecting telecom services
Streamline telecom operations and improve billing lifecycle processes
Support audit, compliance, and regulatory requirements
Lead or support large-scale telecom transformation projects

Required Skills & Experience:

68 years of experience in Telecom Expense Management / Telecom Billing / ITSMStrong knowledge of telecom billing and assurance processes, telecom inventory management, data circuits (DIA, MPLS, Broadband)
Hands-on experience with TEM tools (e.g., Calero or similar platforms)
Experience in billing audits, cost optimization, and financial analysis
Strong understanding of SLAs, contracts, and vendor management
Proficiency in data analysis, reporting, and dashboarding

Preferred Skills:

Experience with telecom platform consolidation and migration
Knowledge of ITSM processes and tools
Familiarity with regulatory compliance (BSA, AML, OFAC)
Experience in project management and process improvement initiatives

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